Last updated: December 19, 2023
Who We Are
At Highlands Bookshop, we are committed to protecting the privacy of our customers and users. Our website address is: https://www.highlandsbookshop.ca.
What Personal Data We Collect and Why
Comments
When visitors leave comments on our site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help with spam detection.
An anonymized string (hash) created from your email address may be checked against the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible publicly in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors can download and extract location data from images on the website.
Contact Forms
Cookies
If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies for convenience, so you do not have to fill in your details again when leaving another comment. These cookies last for one year.
We set a temporary cookie to determine if your browser accepts cookies when you visit our login page. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we set up cookies to save your login information and screen display choices. Login cookies last for two days, and screen options cookies for a year. If you select “Remember Me”, your login will persist for two weeks. Login cookies are removed when you log out.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and indicates the post ID of the article you just edited. It expires after 1 day.
Embedded Content from Other Websites
Articles on our site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves exactly as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with embedded content, including tracking if you have an account and are logged in to that website.
Analytics
Who We Share Your Data With
How Long We Retain Your Data
If you leave a comment, it and its metadata are retained indefinitely. This helps us recognize and approve follow-up comments automatically.
For users who register on our website, we store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (username cannot be changed). Website administrators can also see and edit that information.
Your Rights Over Your Data
If you have an account on our site, or have left comments, you can request an exported file of the personal data we hold about you, including any data you have provided. You can also request the erasure of any personal data we hold about you. This does not include data we are obliged to keep for administrative, legal, or security purposes.
Where We Send Your Data
Visitor comments may be checked through an automated spam detection service.
E-Commerce Transactions
At Highlands Bookshop, we offer products for sale through our website, which is powered by WooCommerce. When you purchase from us, we collect personal information from you to fulfill your order. This includes your name, billing address, shipping address, email address, phone number, and payment information.
Payment Processing
For secure payment processing, we accept credit cards, PayPal, Apple Pay, and Google Pay. We do not store your credit card information on our servers. Payment processing is handled by our trusted third-party service providers, who specialize in secure online transactions and adhere to strict data protection standards.
PayPal Transactions
When you choose to pay using PayPal, you will be directed to PayPal’s website where your transaction will be processed. You can refer to PayPal’s privacy policy for details on how they manage your personal data.
Apple Pay and Google Pay Transactions
For Apple Pay and Google Pay, the transaction is processed using the respective platforms with their security measures. We do not store your Apple Pay or Google Pay information.
Security of Your Personal Data
We take the security of your personal data seriously and implement various security measures to protect it. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee its absolute security.
Data Retention for Transactions
We retain your personal data for as long as necessary to provide you with our services, comply with our legal obligations, resolve disputes, and enforce our policies.
Updates to Our Privacy Policy
We may update this privacy policy to reflect changes to our information practices. We encourage you to periodically review this page for the latest information on our privacy practices.
Contact Information
If you have any questions about our privacy practices or this privacy policy, please contact us at https://www.highlandsbookshop.ca/contact-us .